Even as the City moves to modify its civil service system Collins, to give senior managers more control and "flexibility" in a direct imitation of the New Public Management, in the public mind that system remains the exemplar. Charter reform. Because legislative, and even Charier, change is permissive, such change does not guarantee reform.
Changes begun twenty years ago have never fulfilled public expectation. The sweeping change implied by the words of the new Charter and the Charter amendment creating the Human Resources Commission have produced only incremental change. The implementation of change is more complicated and time-consuming than the public desires.
The classic political "impatience" of the American public, which searches for the quick fix, becomes more negative in its assessment of current arrangement. The likelihood of more radical, but not necessarily more effective, reforms become possible in such a political environment.
The mechanisms for determining initial salaries and for calculating salary adjustments are at the heart of the matter. The morale problems among employees and the perceptions of "corruption" by the public are based upon the administration or mal-administration of the salary classification system. Old-fashioned ideas of getting good people and keeping them are still the basis of the public assessment of personnel systems. At the most critical and "public" levels, the County does neither well.
Salary compression. Those most adversely affected by the salary incongruities are the senior staff and those in technical occupations. This disparity is derived from two different phenomena. First the most visible appointees, those selected through patronage processes have low salaries to avoid a public uproar. Persons with similar responsibilities in non-patronage positions in other regions of the country i.
The form of hire actually depresses the salary that is acceptable to the general public. Technical professionals, most of whom are hired based upon academic and professional credentials, have low salaries because they must remain below that of their political -appointee bosses.
The dilemma of performance appraisal. Nothing is more vexing in the development of civil service than the ambivalence toward the concept of merit-based raises. Public employee unions and most employees are almost universal in their opposition to such a concept, yet the alternative designation for a civil service system is a merit system. How can there be a civil service system if merit is not a factor in appointment and continuation in employment? Many civil service systems are little more than merit-based hiring systems. One of the reasons for this is that few employees, or supervisors, believe that any of the existing methods for assessing merit in performance are fair or realistic.
When everyone is deemed "satisfactory" regardless of performance then merit-based salary systems become experience-based systems. When employees believe that ratings are based upon the whims or prejudices of supervisors then they will seek the "refuge" of longevity pay to protect themselves from the unfairness and inequities of the system.
Finding a performance appraisal system that can be easily implemented and is credible with employees and supervisors is akin to the search for the Holy Grail. The reforms in Summit County collapsed with the failure to find a performance appraisal system that everyone could agree was fair. Sadly, politics can play a negative role here. For those who know how to manipulate the "merit-system," the lack of an adequate performance appraisal process is an advantage.
Civil service systems in comparative perspective - James L. Perry, Th. A. J. Toonen - Google книги
This has been the situation in Summit County for many years. Promotion and retention. The public image of the Summit system was of a government overburdened with inefficient and incompetent employees who worked for the county because no one else would hire them. The near classic image of the government as the employer of last resort became a self-reinforcing image as the public vigorously opposed salary increases by applying the dual logic that county employees were already overpaid and under-worked.
When dedicated professionals entered the public service they encountered low wages, long hours and few rewards. As the system devolved into a shell-game of title changes and phantom promotions those who worked in limited professional classes with real educational and experiential requirements for appointment were left with no means of promotion and career advancement.
Rather than a career as a professional public servant the person is left with the uncertainty of a low-paying job with no advancement possible. Not surprisingly, turnover among technical professionals is higher than in other job classes.
The focus on salary levels and career advancement has had one positive benefit. The focal point of salary analyses, in both and , were the salaries of technical professionals in the government. Recruitment and retention of competent technical professionals has become a universal concern. The salary analysis helped raise salaries somewhat, but the other defects in the system meant that the results were less than positive. The salary analysis emphasizes both current salary comparability and a career perspective.
Civil service reform in the State of Mexico. The implementation of civil service in Mexico is an old aspiration. Early efforts for civil service reform were made prior to the Mexican Revolution, One reason civil service reform has not been successful is that the administrative career service has been politicized. After the Mexican Revolution, primary interests focused on stability and control of the country. Stability and control are crucial elements for reform. Lacking either element, appropriate conditions for national development are absent.
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To begin to focus on demands originating from the revolutionary process, new efforts were oriented to constitute a structure, which would provide an answer and allow the building of a new state. It is for this reason that the emphasis was placed more on structure than employees. For the leaders of the revolution public administration was both a way to make a new State and include all of those who participate in the process.
Because of the efficiency of public administration personnel it was in the interest of the politicians to retain them within government service, but in a subservient or secondary role to politics. This particular version of the spoils system was not like that of nineteenth- century America in which hiring was designed to promote democracy. Rather it was de signed to benefit political leaders who profited through political connections and patronage. That fact created a strong system of patronage where groups utilized the resources of public organizations in order to pay favors and provide benefits to particular groups and individuals Merino, After some changes in personnel systems were made.
One change was the establishment of a civil service system at the department of foreign affairs, particularly at consulates. Later, that special regulation was incorporated into the Constitution. In Article of the Constitution, which regulates all labor conditions, was changed to create two categories: A, for all of labor personnel and B for public servants. Although these classifications covered the relationship between the State and public servants, it did not apply to those working at public enterprises. It was primarily about the right to strike and other laborer rights Espinoza, The regulation created after the constitutional reform made it mandatory for certain categories of employees to join a union.
It also created a salary classification system consisting of 32 pay categories. Categories were the general public servants who are members of the union. Categories set the salaries for public servants not in the Union Espinoza, This important change gave a great amount of power not only to unions, but also to the formal leaders of organizations who have an important role in retaining personnel in theirs posts.
At both mid-level and high bureaucratic levels loyalty to the bosses was the most important criteria for keeping a job Loyalty to the leader permeated the organizational culture. This may be considered another uniquely Mexican "spoils system" because of the way of hiring and promoting people in the bureaucracy.
In Mexico, although a single party political system dominates national government, the reality is the different political groups inside the party have their own vested interests. Nonetheless, the change expanded opportunities to be appointed to positions in government service. Politicians achieving public positions used those positions for acquiring monetary and other tangible benefits for themselves.
Thus, they became less responsive to public interests. One difference with the experience in the United States is that public administration positions were seen as economic rewards, i.
Politicization of the Civil Service in Comparative Perspective: The Quest for Control
They were not viewed as opportunities for achieving higher performance in the public sector. Twenty years ago President Miguel de la Madrid, an instrument al figure pushing for structural changes in the economy, fought corrupt practices through the creation of a national program called "Moral Renovation of the Society". The reform included a wider vision of the role of state in order to change some of their functions and in another hand to modify the behavior of public servant. This proposal included so, a program for creating a civil service career system.
The program established the practice of recruitment and appointment by competitive examination and promotions based on merit.
The Politicization of the Civil Service in Comparative Perspective: A Quest for Control
Because the reform was attempted during an economic crisis, those problems in the country caused the initiative to pass in second place. Since the time of de la Madrid many attempts have been made to promote and implement civil service reform. Unfortunately, each attempt has been defeated. Political and economic barriers have been the principal obstacles to reforming civil service. There are three primary reasons for this situation. Secondly, there was considerable opposition from employee unions.
Unions considered the establishment of civil service reforms dangerous to their objectives. Third, reforms met with resistance from the bureaucratic elite and midi-level administrators of President Zedillo's administration Another set of proposals for civil service reform is coming. In , for the first time in more than 70 years a new president from a different political party was elected under the Institutional Revolutionary Party PRI. Senators met to discuss a new civil service bill and it was approved by the Deputies april The importance of the new political arrangements was affirmed when the PRI party members approved a proposed the civil service law.
Without that first step the law would not have passed. The main characteristics of this new bill are: the appointment by competitive selection through public postings; promotions based on performance evaluation; training programs, compensation in the event of job loss; and performance appraisal to evaluate individual employees every five years.